Seattle Municipal Court

service

Financial, Data and Process PMO – Business Transformation


results + impact

  • Solved trust account delta (a known issue for over 10 years) and obtained sign-off from Washington State Auditors. 

  • Designed key to-be financial compliance requirements & customer experience mapping. 

  • Produced eight write-ups recommending future state financial, data and process improvements.

opportunity

Seattle Municipal Court has been on a heritage case management system for 30+ years with limited financial controls. This posed a financial compliance risk and hindered the court’s ability to undergo agile business transformation.  

  • Provide financial and process rationalization on current system to be GAAP compliant and set plan forward on data conversion. 

  • Collect and design future state financial data exchanges and payments experience on modern security protocol.  

approach

Humbition led the PMO for this engagement by designing a transparent roadmap, project schedule and resource modeling. The team included a seasoned Forensic Accountant to help resolve trust account delta investigations and implement process improvements to prevent control gaps in the future.

In addition, we provided process recommendations for Daily Balancing, Bank Reconciliation, Collections and Interest, Community Service and Time Pay, Opening Balances, Open Transactions and Closed Transactions.