service
Portfolio Rationalization
Digital Marketing
ERP Business Architect
and Functional DesignEnterprise Marketing Platform - Buy vs. Build Assessment
Scrum Master and Product Owner
Business Process Modeling
Portfolio Rationalization
for Microsoft Premier Services which drove savings of $15M+ annually by applying ICE (integrate, consolidate, eliminate) approach, ADKAR, and global listening system.
Digital Marketing
for Microsoft Services organization by designing editorial calendar, thought leadership whitepapers across different industries, conducting ABM (account-based marketing), and promoting the content via social channels in driving customer engagement.
ERP Business Architect
and Functional Design
led a team of consultants on as-is to to-be design for a $3B business acting as PMO, Requirements Creator & Validator, and UAT Tester. Led monthly business reviews and quarterly Steer Committee.
Enterprise Marketing Platform Buy vs. Build Assessment
for Microsoft Office Marketing - conducted side to side vendor systems & roadmap analysis in developing decision matrix framework & recommendation for Steer Committee on buy versus build decision.
Scrum Master and
Product Owner
for a Customer Relationship Management solution (built on Azure) reaching 165+ NSAT by leading a global team of 20 technologists and acting as development vendor lead (created the RFP, facilitated the selection process, led the contract negotiation, supported vendor onboarding, and managed vendor performance/KPIs).
Business Process Modeling
with eTom for a $3B business in driving next generation process maturity, validity, and alignment framework – evaluated 200+ processes and drove $2M annual savings.
